Hints & Tips

Wonder what it is like to work for a PR agency, curious how BP could have done it better, befuddled by the social networking choices available to you? If it is the inside track you are after, we are not afraid to say it “like it is”

Brand spanking novelty: shining through a hectic crowd

PR has for years been linked to branding – often for our involvement in building a brand’s credibility or even just protecting it. Now, as agencies (including that of yours truly) begin to offer more integrated communications packages, brand is at the absolute forefront...

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5 Ways to spring clean your PR life

Spring is here (dare I speak too soon!) and it’s time to align with the sunshine and maximise your productivity and creative flair. Inspired by This Little Lady’s blog about spring cleaning your life and ‘gettin’ happy’, I thought I would look at how...

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The perfect 30-minute meeting

One of my personal missions at work it to make every meeting an event; to wow everyone involved, and to ensure that the meeting is seen as a good investment of time and not simply the chance to shoot the breeze! It keeps me...

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How to cope with late nights and early mornings: A PR’s guide to resetting your industry body-clock

If only the PR industry worked to the normal working annual calendar – quiet summers during the school holiday period, an ‘ease off’ towards Christmas… No, no, no – not in PR land, which follows no set calendar whatsoever and instead peaks and troughs...

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How can companies use memes?

Thinking about filming your company doing the Harlem Shake?  Or perhaps taking a photo of you Dragon Balling your colleagues? Don’t.  You’ve missed the boat.  Meme trends are changing faster than ever before. Even some of the most popular memes only last 24 hours,...

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The Art of Conversation: Networking heaven and hell

“Networking”. The word that can fill those in the PR industry with dread or delight; all the more so if there’s the likelihood of a glass of vino (or four) involved. Networking is essentially ‘meeting new people’, and these people could prove to be...

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Ten PR must dos before going on holiday

OK, so, stupid me, I decided to write a blog the DAY I am about to take a week off from sunny Flagship, to what I fear will be a far less sunny break with my two children who are off for the Easter...

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Life lessons from a sports supremo

Attending one of The Marketing Society’s recent events, I was lucky enough to catch an evening of conversation with one of Britain’s most successful sports promoters – the ‘People’s Promoter’, Barry Hearn. A candid and affable presence, Hearn offered some important lessons that we’d...

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Welcome to the real world

Taking the first Bambi-like steps into the workplace leads Zoe to question whether universities prepare their students for the wider world. When starting in the workplace one of the biggest shocks to a graduate’s system, other than the loss of the student discount, are...

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Are you faking it on social?

If there’s anything 90’s American teen-coms taught us, it’s that to be popular is to be powerful.  Popularity and status are almost synonymous for many people, so it’s no surprise that when social media started taking off individuals and brands became fan fixated.  This...

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Protect your online security

Last week saw a barrage of hack attacks taking place across the net.  Most prominent in the media was 6.5 million passwords stolen from LinkedIn. No doubt, many travel professionals will be in the four per cent of site users that were targeted. Leaving...

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Snap to it with Instagram

Suddenly, everyone’s a photographer.  Retro inspired shots of door handles and street scenes litter my twitter, and Facebook’s just a mélange of sepia snaps.  Instagram fever is sweeping the nation, as users take and share photos with their smart phone, using filters to add...

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Five things young people can teach you about effective campaigns

Last week I assisted with a wrap-up event for one of our clients, Sumitomo Chemical, manufacturer of the Olyset Net, along with the Royal Commonwealth Society, to close the first stage of its ‘Me and My Net’ competition and malaria awareness initiative. The purpose...

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Guest post: Take a good look at your Google Analytics before you decide to invest in SEO

The starting point for most businesses embarking on an SEO campaign is (obviously) the desire to drive more visitors. But all too often, businesses focus their attention and resources on building traffic before they have really come to understand what’s happening on their website....

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I Get a Good Feeling: Tried and tested advice

It’s Friday. So-close-to-February-it’s-silly Friday. It was also sunny. Which means that most of us are caught up in the end-of-week euphoria that precedes the weekend. In our establishment, this means that everyone is even perkier today than usual, (and we’re pretty perky in the...

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Be Prepared…Be Very Prepared

The News of the World hacking scandal and the subsequent Levenson Inquiry into press ethics has, for most of us, merely reinforced our jaundiced view of Britain’s Fourth Estate. And we’re not alone: the perception worldwide is that journalists, along with politicians, are untrustworthy....

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Journalists’ top five event pet peeves

Many of the events we organise involve invitations to the media.  We know what turns them off and what captures their imagination. When we offered them the chance to sound off about events, they didn’t hold back.  So take note and please share your...

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Events: Going social

Social media has taken event planning to a whole new level.  It gives marketers the opportunity to extend the reach of their events to global audiences and enables them to continue conversations well beyond the actual event. Communicating and promoting events through social channels...

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What qualities make an entrepreneur?

All entrepreneurs are alike because all entrepreneurs are, or have been, successful:  there’s no such thing as a failed entrepreneur. But aside from being successful, do entrepreneurs share any common characteristics’?  Are they born or made?  Is there a ‘typical’ entrepreneur?  Well, yes and...

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Guest Post: Five top tips for successful public affairs

Whether you’re a small independent charity or a large multinational corporation, politics and political decision makers will shape the framework within which you operate. Public affairs, Government Relations or lobbying, as it is colloquially known, is the process of engaging with Government, Parliament and...

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A start-up guide to PR

As a start-up, one of the first steps to building your business is developing its reputation.  A well managed public relations campaign will engage the right people to get you noticed and build your brand. Public relations works best when it’s targeted and is...

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Social media for start-ups

For many start-ups, social media is a cost and time-effective means to develop conversations and PR for a brand. Peer to peer communications have never been more important, but social is not an end in itself – it’s just one of a number of...

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Business etiquette in the digital age

The process of communicating is now easier than ever. We text, email, blog, tweet, Skype and, not often enough, pick up the phone for an actual conversation. Just the other day the fax machine whirred into gear in the office, which had most of...

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Top five tips for PR photography

We all know a picture is worth a thousand words, but it’s easy to forget the golden rules when under pressure to create an attention grabbing image. Here are some top tips for successful PR photography: Make sure there are only three main subjects...

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Top tips for effective infographics

Infographics as a diagrammatic way to explain information have been around for years, but only recently have they come into their own as a mainstream way of communicating information. Pairing data with clever design brings data to life and presents it in an easily...

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My day in media (Pseudoscience)

Synopsis We know that the way we consume media has fundamentally changed during the last few years. I’d consider myself to be fairly active in keeping in touch with what’s going on in the papers, radio, online and TV, but I do it as...

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Time management for a working mother

I spend a lot of my life running.  To catch the train in the mornings, to drop my son off at nursery, to make the mother and toddlers’ group on Friday mornings. I even run up escalators on the underground to get places more...

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Selling in to journalists

Journalism is largely a buyer’s market.  The PR is the supplicant, with the journalist deciding whether or not to grant a favour.  This doesn’t mean that the PR has to become Uriah Heep when approaching a journalist, but it pays to follow some of...

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Solving the digital body language conundrum

“Words are not as satisfactory as we should like them to be, but, like our neighbours, we have got to live with them and must make the best and not the worst of them.” Samuel Butler We’re all writing more than ever. Texts, emails,...

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A survival guide for attending shows

Shows, Conferences, Expos, Events. Whatever you chose to call them, the success or failure of your attendance can hinge on some forward planning and following some simple steps in advance. Whether you are going to support a client, network, speak or even hustle for...

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An anthropological approach to social

My father wasn’t best pleased when I told him I was going to study Social Anthropology.  You see, my siblings and my parents work in the oil industry.  They understand maths and pipes and, well oil. So compared to this, the study of human...

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Top tips on product placement

From the end of February product placement will be introduced on UK TV, giving companies the opportunity to pay for their brands or products to be featured in certain programmes. While it will take some time for the UK market to mature to US...

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How not to post responses on blogs

One of our roles as PR advisors is to help our clients reach out the communities they want to influence – from a relatively “hands off” press release or perhaps a more “up close and personal”  response on a worthwhile or relevant blog. We...

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Top tips on how to write for Twitter

Turned off by Twitter? Not enough to say on the bigger picture? Fear not… These simple hints and tips will help you lead a happier, healthier social media existence, benefiting both you and your clients. Social media enthusiasm almost takes us all back to...

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TV still a major turn on for PRs

As the would be Egyptian revolution fills our screens each night we’re reminded of the power of TV. It still has the ability to bring us together and start those water cooler conversations like no other medium. Sure, the internet is vital to all...

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Love is in the air

As PR professionals there are three things we love: talking, talking and clients. But when we think about it, do we really love our clients enough? At this time of year we’re all bombarded with love-inspired paraphernalia, so perhaps it’s a good time to...

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Talking about my generation

Having worked on clients in the people and workplace space for a number of years I know that the issues surrounding generational diversity have been on the news and business agenda for some time. When the media explosion around ‘Gen Ys’ in the workplace...

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Consumer 2.0 = Tamagotchi

Ok, so maybe modern consumers aren’t entirely the same as the small screen virtual pets of the nineties that drove parents and teacher mad with their constant beeping. But maybe they are more like the 2011 release – 3D touch screen, surround sound, WiFi...

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Working with radio live on location

Live radio can through up problems at the best of times. But when you’re on location things can really go wrong, so it’s important to be prepared.  Recently we worked with three regional radio stations who broadcast live from one of Norwegian Cruise Line’s...

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Wild-card interview questions: “How to catch a creative”

Each week sees a different take on the state of the graduate job market in the media. Reports indicate that it’s on the rise one week, and down again the next. In this constantly shifting career world, employers are not only hitting candidates with...

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What’s in a Twitter name?

When deciding to take your first steps into the world of Twitter, one of the initial decisions you’ll have to make is what you call yourself.  What you put after that @ is all important these days… Your handle represents your person or brand...

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Starbucks brews up a social media storm

FT columnist Lucy Kellaway argued recently that Starbucks shouldn't try to answer all customer complaints aired on Twitter - http://tinyurl.com/26drj8b. Flagship's Lewis Shields agrees and says this highlights the need for a social media strategy.

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