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  Flagship initially conducted an internal perception audit and highlighted the immediate need to improve our communication both internally and externally. We'd previously had magazines and newsletters but they were disjointed and formal in their approach.
Head of Marketing, Trinity House

PR - Public Relations - Flagship Consulting - About Us

 
PR - Public Relations - Perception Audits

PR - Public Relations - Perception Audits

 
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What do people say about us?

 
     
Before you can change opinions about your company, you need to ensure that you understand what those opinions are. You may think you know how people see you but there is often a big gap between perception and reality. Whether the audiences in question are your employees, your clients, the media or your stakeholders, we are skilled in conducting in-depth communication audits to get to the root of any issues.

Our experience means that we are able to ask the right questions and are sensitive to the 'whinge' factor (negative issues which are common to all audits). We will draft the questionnaires, conduct all interviews, produce detailed analysis of the results and provide you with a final report, recommending your next steps.
     
 
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