Social media is a flood of voices. On Twitter alone, there are more than 50 million updates a day, with 20% of these containing a reference to a product or brand. So, how can you keep up to speed on commentary relating to your brand?
We can track and monitor online conversations covering your organisation, weighing the tone and influence of the voices involved in social media discussions. By using reputation monitoring as part of your digital public relations strategy, you can get quick feedback about your products and services and, in the event of a problem, react quickly and effectively using our digital crisis PR service.