Digital crisis PR

The Internet is a communications minefield and news spreads fast online. Unhappy customers often want to share their negative experiences via blogs, forums and social networks, and this could snowball into a PR disaster unless you react quickly. That’s why Flagship Consulting offers a digital crisis PR package.

By understanding how consumers communicate online, Flagship Digital can advise you about how to tackle any potentially adverse situations. We can work quickly and effectively to help you to respond to any potentially damaging publicity online and ensure that your organisation’s reputation, credibility and public image remain intact.

Our digital crisis PR service also works perfectly with our online reputation monitoring service. If you use these together, we’ll be able let you know when there’s a problem and help you to resolve it.

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Pressure Chamber

  • The beauty of Twitter

    Twitter has long played a part in our PR campaigns for clients, but today I spotted two stories about Twitter showing how imbedded this social media channel now is in our news reporting. The first story related to Maryam Nawaz Sharif, the daughter of the new Pakistani Prime Minister, who has been credited with increasing

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  • Brand spanking novelty: shining through a hectic crowd

    PR has for years been linked to branding – often for our involvement in building a brand’s credibility or even just protecting it. Now, as agencies (including that of yours truly) begin to offer more integrated communications packages, brand is at the absolute forefront of our minds. Watching a brilliant adaption of Mark Haddon’s A

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  • 5 Ways to spring clean your PR life

    Spring is here (dare I speak too soon!) and it’s time to align with the sunshine and maximise your productivity and creative flair. Inspired by This Little Lady’s blog about spring cleaning your life and ‘gettin’ happy’, I thought I would look at how we can all approach our day-to-day life in PR with the

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  • PR mixology

    At our company ‘away’ afternoon a couple of weeks ago, our CEO Diana likened us to the different ammunition that form an army, a platoon, or a brigade, if you will. Everyone has the same career type, but we’re not all cut from the same cloth and it is these differences that make a winning team.

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  • The Flagshipometer: what we think is hot, or not, right now

    We had a bit of a discussion the other day on what we at Flagship think is “on trend” or “so yesterday”.  By no means a scientific study, but we are a pretty cosmopolitan lot, wide age range, a few girls, a few boys, some urbanites, some country bumpkins – so as a quick temperature

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