The Internet is a communications minefield and news spreads fast online. Unhappy customers often want to share their negative experiences via blogs, forums and social networks, and this could snowball into a PR disaster unless you react quickly. That’s why Flagship Consulting offers a digital crisis PR package.
By understanding how consumers communicate online, Flagship Digital can advise you about how to tackle any potentially adverse situations. We can work quickly and effectively to help you to respond to any potentially damaging publicity online and ensure that your organisation’s reputation, credibility and public image remain intact.
Our digital crisis PR service also works perfectly with our online reputation monitoring service. If you use these together, we’ll be able let you know when there’s a problem and help you to resolve it.